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FAQ - POLICIES

R E T U R N S
Please contact us within 48hrs of receiving the stamp, should you have any problems. Any errors on our part will be rectified immediately and a new stamp will be produced. 

All our stamps are custom made-to-order and therefore cannot be returned due to a 'change of mind'.
I N F O 
All of the stamps are designed, engraved and hand assembled in our sun filled studio in Cork, Ireland. We love our business and our customers and ensure that every single order is expertly and passionately made.

P E R S O N A L I Z A T I O N
1. Add item to cart. 
2. Include your custom stamp wording in the “Notes for Stamp” box. 
3. Double and triple check your wording and spelling in the instructions, as we copy and paste directly from your notes!
4. Submit payment. :)

D E S I G N
* We care very much about our designs. We ensure that every stamp is designed and produced to the highest of standards. The balance and layout of the stamps are fundamental to the integrity of the designs and so are of the upmost importance to us. Final design/layout decision rests with us. 
* We may abbreviate words such as Street, Avenue or State names if required for balance/layout purposes. 

P R O O F S
* We don't automatically provide proofs. All our work is triple checked before production!
* Electronic proofs are available upon request. This will delay production while we correspond with you.